Services

European Transportation Network	Movement of Hazardous Substances	Deep Sea Forwarding Services	Warehousing Facilities & UK Distribution	Customer Service	Health, Safety & Environment

Customer Service

The smooth flow of goods across international borders is dependent on effective communication. This is not only good customer service, it is fundamental to the profitable running of a transport enterprise.

All drivers working for DLH Worldwide or its overseas partners can be contacted by mobile telephone. Drivers have contact numbers for operations staff, which can be used 24/7. Some trailers have global tracking enabling us to monitor their progress in real time.

Transport is always vulnerable to problems. We route freight to minimise the risk of delays due to bad weather, traffic congestion, industrial action and so on. When disruption does occur, we ensure the relevant people are informed immediately.

We are happy to blend our systems to comply with clients requirements and allocate staff dedicated to a major customer’s business.