The smooth flow of goods across international borders is dependent on effective communication. This is not only good customer service, it is fundamental to the profitable running of a transport enterprise.
All drivers working for DLH Worldwide Limited or its overseas partners can be contacted at any time. Drivers have contact numbers for operations staff, which can be used 24/7. Many trailers have global tracking enabling us to monitor their progress in real time.
Transport is always vulnerable to problems and as such we route our freight in order to minimise the risk of delays due to bad weather, traffic congestion, industrial action and so on. When disruption does occur, our operators will always ensure that the relevant people are informed immediately.
We are happy to incorporate our clients' requirements into our own operation, with dedicated staff for major contracts, including ‘implantson-site with our clients